Carpet Installation
- The temperature in the home must be maintained in the normal occupancy range. Have your HVAC system operating within this normal range for 72 hours (3 days) prior to and then maintained after installation. Manufacturer warranties may be voided if the normal temperature range is not maintained.
- Furniture, appliances, accessories, and electronics/computers must be removed from the work area. If you have contracted with us to move furniture at a charge to you, our installers will move the larger items only. You are responsible for moving all small objects, accessories, lamps, etc. Bookcases, china cabinets, and display cases must be emptied. Disconnecting and reconnecting all electronics/computers are the responsibility of the homeowner. Bed linens must be removed from beds and closet floors must be cleared. Some of the items installers cannot move include: aquariums, pool tables, grand pianos, grandfather clocks, sleep number beds or specialty beds, entertainment centers, and collectibles from walls. Pets must be secured and out of the work area.
- The removal of existing floors and installation of new flooring will create some dust. Precautions will be taken to minimize this, but be prepared to do some cleaning and dusting after the work is complete.
- Carpet seams are not invisible. The texture of the carpet and lighting (especially low light from sliding glass doors or large windows) will influence the appearance of seams.
- Touch up of baseboards or other similar trims may be necessary after completion of the installation. This is the responsibility of the homeowner.
- Vacuum your carpet regularly and use the manufacturer’s recommendation on cleaning. Typically, manufacturers recommend steam cleaning every 18 months. Check manufacturer warranty on their website for exact information.
Tile Installation
- The temperature in the home must be maintained in the normal occupancy range. Have your HVAC system operating within this normal range for 72 hours (3 days) prior to and then maintained after installation. Manufacturer warranties may be voided if the normal temperature range is not maintained.
- Furniture, appliances, accessories, and electronics/computers must be removed from the work area. If you have contracted with us to move furniture at a charge to you, our installers will move the larger items only. You are responsible for moving all small objects, accessories, lamps, etc. Bookcases, china cabinets, and display cases must be emptied. Disconnecting and reconnecting all electronics/computers are the responsibility of the homeowner. Bed linens must be removed from beds and closet floors must be cleared. Some of the items installers cannot move include: aquariums, pool tables, grand pianos, grandfather clocks, sleep number beds or specialty beds, entertainment centers, and collectibles from walls. Pets must be secured and out of the work area.
- The removal of existing floors and installation of new flooring will create some dust. Precautions will be taken to minimize this, but be prepared to do some cleaning and dusting after the work is complete.
- In some instances, hidden damage to subfloors cannot be discovered until existing floors or floor coverings are removed. Repair of damaged subfloors may delay completion time and will be at an additional cost to you.
- Due to our liability insurance, all toilet stools, pedestal sinks, icemaker water lines, dishwashers, and other built-ins (if being moved) must be disconnected and reconnected by a third party or the homeowner.
- Removal and resetting of baseboards, quarter rounds, and other types of trims will probably be necessary. Our installers will remove and reset as carefully as possible, but some touch up/re-painting may be necessary. This is the responsibility of the homeowner.
- The tile areas will be caulked at the time of installation. Re-caulking areas as needed is considered a standard maintenance item and may be needed at some point in the future. This is the responsibility of the homeowner.
- There may be a slight grout haze present on the surface of the tile after the installation is complete. This should be removed using water and a non-sudsy ammonia mix.
Cleaning and use of floor or other tile surfaces after installation:
- Do not walk on floor for 24 hours after completion of work.
- Do not clean, mop, or wet your tile floors for 7 days after completion of work.
- Do not use shower for 7 days after completion of work.
- Use a manufacturer approved cleaner and cleaning methods.
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Hardwood Installation
- Per the manufacturer’s recommendation, the product will be job-sited to acclimate in your home at least 3 days prior to installation. Cartons will be opened for you to approve prior to the actual installation. Any questions regarding the product must be addressed prior to the installation. The beginning of installation will be taken as acceptance and approval of material sent.
- The temperature in the home must be maintained in the normal occupancy range. Have your HVAC system operating within this normal range for 72 hours (3 days) prior to and then maintained after installation. Manufacturer warranties may be voided if the normal temperature range is not maintained.
- Furniture, appliances, accessories, and electronics/computers must be removed from the work area. If you have contracted with us to move furniture at a charge to you, our installers will move the larger items only. You are responsible for moving all small objects, accessories, lamps, etc. Bookcases, china cabinets, and display cases must be emptied. Disconnecting and reconnecting all electronics/computers are the responsibility of the homeowner. Bed linens must be removed from beds and closet floors must be cleared. Some of the items installers cannot move include: aquariums, pool tables, grand pianos, grandfather clocks, sleep number beds or specialty beds, entertainment centers, and collectibles from walls. Pets must be secured and out of the work area.
- The removal of existing floors and installation of new flooring will create some dust. Precautions will be taken to minimize this, but be prepared to do some cleaning and dusting after the work is complete.
- In some instances, hidden damage to subfloors cannot be discovered until existing floors or floor coverings are removed. Repair of damaged subfloors may delay completion time and will be at an additional cost to you.
- Due to our liability insurance, all toilet stools, pedestal sinks, icemaker water lines, dishwashers, and other built-ins (if being moved) must be disconnected and reconnected by a third party or the homeowner.
- Removal and resetting of baseboards, quarter rounds, and other types of trims will probably be necessary. Our installers will remove and reset as carefully as possible, but some touch up/re-painting may be necessary. This is the responsibility of the homeowner.
- Use the manufacturer approved cleaner, such as Bona, to clean your floors and the manufacturer recommended cleaning methods. Do not use a steam mop.
Luxury Vinyl & Laminate Installation
- The temperature in the home must be maintained in the normal occupancy range. Have your HVAC system operating within this normal range for 72 hours (3 days) prior to and then maintained after installation. Manufacturer warranties may be voided if the normal temperature range is not maintained.
- Furniture, appliances, accessories, and electronics/computers must be removed from the work area. If you have contracted with us to move furniture at a charge to you, our installers will move the larger items only. You are responsible for moving all small objects, accessories, lamps, etc. Bookcases, china cabinets, and display cases must be emptied. Disconnecting and reconnecting all electronics/computers are the responsibility of the homeowner. Bed linens must be removed from beds and closet floors must be cleared. Some of the items installers cannot move include: aquariums, pool tables, grand pianos, grandfather clocks, sleep number beds or specialty beds, entertainment centers, and collectibles from walls. Pets must be secured and out of the work area.
- The removal of existing floors and installation of new flooring will create some dust. Precautions will be taken to minimize this, but be prepared to do some cleaning and dusting after the work is complete.
- In some instances, hidden damage to subfloors cannot be discovered until existing floors or floor coverings are removed. Repair of damaged subfloors may delay completion time and will be at an additional cost to you.
- Due to our liability insurance, all toilet stools, pedestal sinks, icemaker water lines, dishwashers, and other built-ins (if being moved) must be disconnected and reconnected by a third party or the homeowner.
- Removal and resetting of baseboards, quarter rounds, and other types of trims will probably be necessary. Our installers will remove and reset as carefully as possible, but some touch up/re-painting may be necessary. This is the responsibility of the homeowner.
- Light use only recommended for the first 24 hours.
- Use the manufacturer approved cleaner recommended cleaning methods.
